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Author: Honorable HugeBob
Sponsor: Tomasi Latutupou MP
Type: Act of Parliament
A
BILL
TO
Establish and Protect Consumer Rights
Preamble: This Act is designed to protect the interests of consumers on the server by ensuring fairness, transparency, and accountability in trade and commerce. It establishes fundamental consumer rights and provides mechanisms to address grievances, thereby fostering trust and promoting a healthy economic environment.
1. Conflicts
(a) In the event that any portion of this Act conflicts with any prior Act or Government policy, the contents of this Act shall supersede any such conflict.
(b) In the event that any future legislation conflicts with this Act, the contents of the new Act shall supersede any such conflict.
(c) Only the conflicting portions of legislation/policy shall be overwritten, any non-conflicting portions shall remain in effect.
2. Definitions
(a) Consumer: Any individual or entity that acquires goods or services for personal use.
(b) Supplier: Any individual or entity that offers goods or services for sale.
(c) Goods: Any tangible items offered for sale.
(d) Services: Any intangible benefits, such as work performed or amenities provided, offered for sale.
3. Consumer Rights
(a) Right to Safety: Consumers have the right to be protected against products, production processes, and services that are hazardous to health or life.
(b) Right to be Informed: Consumers have the right to be given the facts needed to make an informed choice, and to be protected against dishonest or misleading advertising and labeling.
(c) Right to Choose: Consumers have the right to choose products and services at competitive prices with an assurance of satisfactory quality.
(d) Right to Redress: Consumers have the right to be heard and to have their complaints addressed promptly and fairly.
4. Responsibilities of Suppliers
(a) Suppliers must ensure that all goods and services they offer are safe, meet the quality standards claimed, and do not lead to any harm to consumers.
(b) Suppliers must provide complete and honest information about their products and services, including prices, terms of contracts, and after-sales service and guarantees.
(c) Suppliers are required to address any complaints related to their goods or services promptly and fairly.
5. Consumer Complaints and Redress Mechanisms
(a) The Government shall have the authority and power to seek out, collect, and follow up on consumer complaints and to ensure suppliers comply with consumer rights and other laws. If the Government is seeking information that it is ordinally not allowed to collect, it may seek a warrant to forcibly obtain such information.
(b) Consumers can file complaints with the Government, which will mediate disputes and enforce resolutions. Alternatively, consumers can sue for consumer rights violations and have the dispute mediated by the Courts. In the event that a consumer first seeks resolution through Government agencies, they will still be able to sue in Court if they are unsatisfied with the outcome.
(c) The Government will have the power to impose fines, demand compensation for consumers, and in severe cases, revoke a supplier’s license to operate.
Enactment: This Act comes into force immediately upon passage
Sponsor: Tomasi Latutupou MP
Type: Act of Parliament
A
BILL
TO
Establish and Protect Consumer Rights
Preamble: This Act is designed to protect the interests of consumers on the server by ensuring fairness, transparency, and accountability in trade and commerce. It establishes fundamental consumer rights and provides mechanisms to address grievances, thereby fostering trust and promoting a healthy economic environment.
1. Conflicts
(a) In the event that any portion of this Act conflicts with any prior Act or Government policy, the contents of this Act shall supersede any such conflict.
(b) In the event that any future legislation conflicts with this Act, the contents of the new Act shall supersede any such conflict.
(c) Only the conflicting portions of legislation/policy shall be overwritten, any non-conflicting portions shall remain in effect.
2. Definitions
(a) Consumer: Any individual or entity that acquires goods or services for personal use.
(b) Supplier: Any individual or entity that offers goods or services for sale.
(c) Goods: Any tangible items offered for sale.
(d) Services: Any intangible benefits, such as work performed or amenities provided, offered for sale.
3. Consumer Rights
(a) Right to Safety: Consumers have the right to be protected against products, production processes, and services that are hazardous to health or life.
(b) Right to be Informed: Consumers have the right to be given the facts needed to make an informed choice, and to be protected against dishonest or misleading advertising and labeling.
(c) Right to Choose: Consumers have the right to choose products and services at competitive prices with an assurance of satisfactory quality.
(d) Right to Redress: Consumers have the right to be heard and to have their complaints addressed promptly and fairly.
4. Responsibilities of Suppliers
(a) Suppliers must ensure that all goods and services they offer are safe, meet the quality standards claimed, and do not lead to any harm to consumers.
(b) Suppliers must provide complete and honest information about their products and services, including prices, terms of contracts, and after-sales service and guarantees.
(c) Suppliers are required to address any complaints related to their goods or services promptly and fairly.
5. Consumer Complaints and Redress Mechanisms
(a) The Government shall have the authority and power to seek out, collect, and follow up on consumer complaints and to ensure suppliers comply with consumer rights and other laws. If the Government is seeking information that it is ordinally not allowed to collect, it may seek a warrant to forcibly obtain such information.
(b) Consumers can file complaints with the Government, which will mediate disputes and enforce resolutions. Alternatively, consumers can sue for consumer rights violations and have the dispute mediated by the Courts. In the event that a consumer first seeks resolution through Government agencies, they will still be able to sue in Court if they are unsatisfied with the outcome.
(c) The Government will have the power to impose fines, demand compensation for consumers, and in severe cases, revoke a supplier’s license to operate.
Enactment: This Act comes into force immediately upon passage